Year 3 & Year 4 - WEDNESDAY 16:00

Cancellation Policy

Refunds and cancellation policy i) Unfortunately, since I work on my own for myself, no refunds can be given after lessons have been paid for and confirmed. In special circumstances, where due notice is given and if possible, I will try to accommodate a change in students’ requirements but this is in no way guaranteed. ii) For bookings for groups of eight sessions, no flexibility is given regarding the option for students to make changes to the scheduled bookings or to compensate missed lessons. No refund will be given for any unused sessions after the course end date. iii) For bookings for groups of four sessions, no flexibility is given regarding the option for students to make changes to the scheduled bookings. iv) For bookings for private sessions, no flexibility is given regarding the option for students to make changes to the scheduled bookings. v) For gift vouchers, lessons or courses must be booked and confirmed within one month of issue. Bookings are subject to availability. Where no booking is confirmed after one month of issue, the gift voucher expires and no refund is given. Communication with Jose Carvalho Ceramics i. All communication concerning booking requests, course bookings, payments, refunds and cancellations should be done through the following email address – josecarvalho.potter@gmail.com

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